1:30 PM
PST Cut-Off
2-5 Days
US Delivery
Global
Shipping
100%
Tracked
Where We Ship

Global Shipping Locations

Whole Melt Extracts HQ ships globally to bring you premium products no matter where you are.

United States
All 50 States Covered
2-5 Business Days
Europe
All EU Countries
5-10 Business Days
Asia
Most Asian Countries
7-12 Business Days
If your country or region is not listed here, please contact our customer service team for assistance with your shipping options.
01

Shipping Cut-Off Time

PST
1:30 PM
Daily Order Cut-Off
Orders placed before 1:30 PM PST will be processed for shipping on the same business day. Orders placed after this cut-off time will be processed the following business day.
Please note that while most orders meet this same-day processing window, unforeseen circumstances such as weather, shipping partner delays, or high order volume may affect the shipping schedule.
02

Trusted Shipping Partners

Whole Melt Extracts HQ partners with reliable carriers to ensure timely and secure delivery of your packages:

USPS
Postal Service
FedEx
Express Delivery
DHL
International
Once your package is shipped, you will receive a confirmation email with tracking information to monitor your shipment's status in real-time.
03

Shipping Costs

Shipping costs include both handling and packaging fees as well as transportation fees. Shipping rates are calculated based on:

  • Destination — Where your package is being shipped
  • Weight — Total weight of your order
  • Free Shipping Eligibility — Some items qualify for free shipping (clearly indicated at checkout)
04

Estimated Delivery Times

Delivery times vary based on your location and the shipping option selected at checkout:

United States
2-5 Business Days
Europe
5-10 Business Days
Asia
7-12 Business Days
These are estimated delivery times and do not guarantee the exact date of arrival. If guaranteed delivery is required, please contact our customer service team for options and pricing.
05

Shipping Methods & Timeframes

Standard Shipping
Best Value
2-5 Business Days
Standard delivery for all domestic orders at the best price.
Express Shipping
Fastest Option
1-3 Business Days
Need it fast? Express shipping available with additional fees applied at checkout.
Actual delivery times may vary based on destination and customs procedures for international shipments.
06

Package Handling

  • Fragile items are carefully packaged to ensure safe transit and arrive in perfect condition.
  • Large or heavy items may be shipped via freight services for safer transport.
07

Free Shipping Policies

For orders that qualify for free shipping, please be aware that the Estimated Time of Arrival (ETA) provided at checkout is not a guaranteed delivery date.

If guaranteed shipping is required, please contact customer service for expedited shipping options.
For remote areas or regions that are difficult to service, additional shipping days may apply.
08

Failed Delivery Attempts

In the event that a delivery attempt fails on or before the ETA, delays may occur, and a new delivery date will be provided by the carrier.

If you encounter any issues with delivery, we recommend contacting the shipping carrier directly or our customer service team for further assistance.
09

Freight Shipping

For large or fragile orders, Whole Melt Extracts HQ may choose to ship via freight services. This decision is made based on the nature of the product and the safest shipping method to ensure your order arrives intact.

10

Customer Paid Guarantee

We strive to meet our promised delivery dates, but certain circumstances may be beyond our control, such as:

  • Natural disasters
  • Labor strikes
  • Severe weather events
  • Inaccurate delivery scans by the shipping partner
If any of these unforeseen events occur, Whole Melt Extracts HQ is not responsible for delayed shipments. An attempted delivery by the carrier on or before the guaranteed delivery date meets the terms of our delivery guarantee. Additionally, guaranteed shipping services may not be available in all regions.
11

International Shipping

Worldwide Delivery
Whole Melt Extracts HQ offers worldwide shipping. However, international shipping times can vary significantly depending on customs regulations, location, and shipping method.
Customers are responsible for any customs fees, import duties, or taxes imposed by their respective countries.
12

Tracking Information

Once your order has shipped, you will receive an email with a tracking number and instructions on how to track your package. Here's your shipment journey:

1. Order Placed
Order confirmation sent
2. Processing
Order being prepared
3. Shipped
Tracking number provided
4. Delivered
Package arrives at door

This allows you to stay updated on the estimated delivery date and any changes in shipment status.

13

Returns and Refunds

If your order is delayed or lost during shipping, please contact our customer service team immediately so we can investigate and assist you in tracking or replacing your order.

Refunds may be issued on a case-by-case basis depending on the nature of the issue. View our full Refund & Returns Policy for complete details.
14

Customer Service

For any shipping-related inquiries or issues, please contact our customer service team. We're here to ensure your Whole Melt Extracts HQ experience is smooth from order to delivery.

Shipping Questions?
Reach out to our customer service team for help with tracking, delivery issues, or shipping options.
Email Support
By Placing an Order With Whole Melt Extracts HQ, You Agree to Our Shipping Policies as Outlined Above. We Reserve the Right to Modify These Policies at Any Time, With Changes Effective Immediately Upon Posting to Our Website.