Get in Touch

How to Reach Us

Choose the method that works best for you. Our dedicated support team is ready to assist you with any questions about products, orders, or feedback.

Email Us

Send us an email anytime and we'll get back to you within 24 hours during business days.

sales@wholemeltextractshq.com wholemeltextractshq@gmail.com

Call Us

Speak directly with our support team during business hours for immediate assistance.

+* (***) ***-****

Visit Us

Our headquarters is located in the heart of California's cannabis industry.

Los Angeles, CA
Business Hours
Customer Support Availability (PST)
Monday 9:00 AM – 6:00 PM
Tuesday 9:00 AM – 6:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 10:00 AM – 5:00 PM
Sunday 10:00 AM – 5:00 PM
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Our Location
Whole Melt Extracts HQ Headquarters
Whole Melt Extracts HQ Los Angeles, California
United States
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Quick Help

Find answers fast with these helpful resources.

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Payments

Accepted Payment Methods

We offer a variety of secure payment options for your convenience. Choose the method that works best for you.

PayPal
Zelle
Venmo
Cash App
Apple Pay
E-Transfer
Chime
Pay with Bitcoin 10% OFF

Enjoy a 10% discount on your entire order when you pay with Bitcoin (BTC)! Contact our support team for details on applying this discount at checkout.

Learn How to Pay with Bitcoin
Other Crypto Accepted: ETH LTC USDT BNB XRP DOGE TRX
FAQ

Frequently Asked Questions

Find quick answers to the most common questions about ordering, shipping, payments, and our products.

We offer a variety of secure payment options for your convenience:
  • PayPal
  • E-Transfer
  • Zelle
  • Chime
  • Venmo
  • Apple Pay
  • Cash App
  • Other Crypto (ETH, LTC, USDT, BNB, XRP, DOGE, TRX)
  • Bitcoin (BTC) — Enjoy a 10% discount on your order when you pay with Bitcoin!
Please contact our support team for details on applying the Bitcoin discount.
Delivery typically takes 3 to 4 business days after your order is confirmed and payment is received. Delivery times may vary based on your location and shipping conditions. You will receive tracking information once your order is processed and shipped.
Absolutely! We take your privacy seriously. Our website uses industry-standard SSL encryption to protect all data transmitted between your browser and our servers. We adhere to strict data protection policies and do not share your information with third parties.
Once your order is placed and payment is confirmed, you will receive an order confirmation email. We will notify you with tracking information as soon as your order is processed and shipped. You can also track your order through your account dashboard.
Yes, you will receive an invoice via email once your payment is processed. If you need an additional copy of your invoice, please contact our customer support team at sales@wholemeltextractshq.com.
Our knowledgeable staff is always ready to assist you with product-related questions. Feel free to reach out via email, live chat, or phone during our business hours, and we'll provide detailed information about our whole melt extracts, their effects, and usage recommendations.
Yes! We offer bulk ordering for qualified customers including dispensaries and authorized retailers. Please contact our sales team directly at sales@wholemeltextractshq.com to discuss your needs and receive a custom quote.
Due to the nature of our products, we cannot accept returns or exchanges. However, if you receive a defective product, please contact us within 48 hours of receipt, and we will work with you to resolve the issue. Visit our return policy page for full details.
Yes, all Whole Melt Extracts HQ products undergo rigorous third-party lab testing. Lab results are available on our lab results page or by scanning the QR code on the product packaging, ensuring quality and safety with every product.
We're Listening

Feedback & Suggestions

We welcome your feedback! If you have suggestions, comments, or concerns, please reach out. Your input is invaluable and helps us improve our products and services to better serve the Whole Melt community.

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Your Voice Matters

Every piece of feedback helps us deliver better products and an improved experience for the entire Whole Melt community.

24h
Avg Response
98%
Satisfaction
50K+
Customers

Legal Disclaimer

Whole Melt Extracts HQ products are intended for use only in jurisdictions where they are legal. By contacting us or making a purchase, you confirm that you are of legal age and that it is legal to purchase and possess our products in your jurisdiction. We reserve the right to refuse service to anyone for any reason at our discretion.

Thank You for Choosing Whole Melt Extracts HQ

We look forward to hearing from you and providing you with the highest quality cannabis extracts available. Shop our collection today.

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